Mar 2020 — Jun 2026
Technical Project Manager
Led software, CRM, digital-platform, and systems initiatives across engineering, QA, Product, business, and external partners.
Managed 4–6 concurrent technical product and software initiatives.
Led cross-functional teams typically involving 6–9 core contributors, with broader stakeholder groups reaching approximately 12.
Managed software and CRM initiatives with project budgets of approximately $100K–$300K.
Delivered approximately 4–6 projects over an 18-month period across 5–7 month delivery cycles.
Worked with Microsoft Dynamics 365, Power Apps, Dataverse, integrations, Jira, Confluence, Excel, and Microsoft Project.
Improved CRM handoff turnaround by approximately 20–25% by clarifying requirements, ownership, and handoff responsibilities.
